Reach out to us
Need help? Our support team at SlotsMillion is ready to assist with questions, account-related issues, technical concerns, or general feedback. Contact us through live chat, email or phone and we’ll guide you step by step. For account verification or payments, our agents can walk you through the process and offer quick answers to common queries. We aim to respond promptly and keep replies clear and practical for Canadian players.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email, usually under 1 hour for live chat) |
| General enquiries | [email protected] (general enquiries, response within 24 hours) |
| Affiliate enquiries | [email protected] (affiliate enquiries, account manager on request) |
| Phone | +1 647 312 9845 (support line, Mon-Fri business hours) |
| Working hours | Mon-Fri, 09:00-22:00; Sat-Sun, 10:00-18:00 |
Email Support
Email is the fastest way to get help with detailed requests, account issues, or when documents and explanations are needed. Please email [email protected] with a clear subject line and include up-to-date contact details and account info to avoid delays. We aim to respond promptly, and providing complete information helps us resolve your issue faster.
Send us a message
Response Time
Our support team aims to respond quickly. Most inquiries are answered within one business day. Live chat is usually faster for account or payment questions. Complex requests such as identity checks, large withdrawals, or regulatory reviews may take longer to resolve depending on the nature of the issue and required documentation. We’ll keep you updated throughout the process.
Feedback
Have feedback, suggestions or ideas for improving SlotsMillion? We’d love to hear from you. Send your thoughts to [email protected] or use the site feedback form. All messages are reviewed carefully and used to refine features, promotions and the overall user experience. Your input helps us make the site easier to use and more enjoyable for Canadian players.